Initially, the customer needs to notify the old contractor that they no longer wish to work with them. If a contract was signed in the past 3 days the customer needs to notify the old contractor that they wish to cancel their contract. If it has been longer than 3 days, the customer will need to ask the old contractor if they can be released from the contract. After that has been completed, send a request to the Contractor Help Center for the old project to be closed. Once that has occurred you may create a new HPwES Contract project in your Portal to submit the workscope.
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